About Cushon

• Who owns Cushon?
• Is Cushon regulated?
• Can Cushon give me advice?
• Who looks after my money if it's in a Cushon savings or investment account?
• What happens to my savings and investments if Cushon get into financial problems?
• How does Cushon make money on savings and investment products?

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Investments, transactions and transfers

• What is a contract note?
• Can I just hold my money in cash?
• How often will I get a contract note?
• Does Cushon support joint investments?
• How can I view my contract note?
• What are the advantages of transferring to Cushon?

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Managing my Cushon account

• How do I find my account number?
• How do I reset my password?
• How can I update the mobile number connected to my account?
• Can I withdraw money whenever I want to?
• Can I change my contributions?
• How do I update my personal details?

Staying safe online

• What is two-factor authentication (2FA)?
• Should I still use a strong password and PIN if I enable 2FA?
• How secure is the Cushon website?